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Kyte Hotel in Darrington, just off the A1 in West Yorkshire, will achieve the impressive milestone of a successful first year in business on 20 November, despite the worst recession in many people’s living memory. With many other hotels and restaurants across the UK feeling the pinch, Kyte has ridden the storm at the most challenging time possible, and is looking forward to a prosperous 2010.

Co-owner Jessica Barnes says Kyte’s success is down to good old fashioned service values, and a passion for giving customers what they want. “Everything we do at Kyte we try and do to the highest possible standard, whether it be employing the best people, the way we present our food, the way we greet you on arrival, the way we try and accommodate people’s wishes rather than simply selling to them from a ratecard. In such times of recession, you have to listen to your customers and regularly modify your offer to suit their exact needs.”

Flexibility has certainly been one byword for success at Kyte, as Jessica explains: “When a customer calls up on the phone or presents themselves at reception, you have one opportunity to create a long-standing relationship not only with that customer, but quite possibly with their friends, relatives and colleagues. We do our utmost to fulfil the needs of every single person who comes to Kyte with ideas and suggestions for weddings and events, which we hope will give us a competitive advantage in the long-run.”

In the short-term, the future for Kyte looks bright. People are voting with their feet, with the restaurant being extremely popular, wedding bookings on the up, and the accommodation steadily getting a name for cleanliness and value for money. Business customers are especially welcome at Kyte, and you can expect a warm welcome if you roll up in Kyte’s car park looking for somewhere to access free Wi-fi.

“We’re not stuffy about letting people use our lobby area for business meetings,” says Jessica. “In fact we encourage it. Where else can you take advantage of a free, modern facility, use free Wi-fi and relax between meetings? We hope you use our bar and restaurant, and we would of course love to book you in for a more formal meeting or conference in our conference facilities; but we feel there is more chance of attracting this and other types of business in the future if we’re welcoming and give people a chance to experience what Kyte’s all about – without making too many demands.”

1st Anniversary offer
To celebrate Kyte’s 1st Anniversary, customers can benefit from 10% off their food bill. To take advantage of the offer, call 01977 600661 any time in November and wish Kyte a Happy Birthday. The 10% will be knocked off the food total of any bar or restaurant meal.

Press enquiries:
BeyondPR
Tel 0114 275 6996 / 07930 697773
Ref: KH0010 – 1st Anniversary